THE MART · The Home Essentials Mart · Assuring Quality and Discounts · Serving New Chandigarh, Chandigarh, Mohali, Kharar, Mullanpur, Eco City & DLF
FAQ

Frequently asked questions

Everything shoppers usually ask us about The Mart in New Chandigarh.

Store & Location

Where is The Mart located?

SCO 4, 5, 6, R1 Pocket, Hyde Park, DLF, New Chandigarh, Punjab 140901. See our Contact Us page for directions and a map.

What are your store timings?

We're open daily from 9 AM.

Which areas does The Mart serve?

Our store serves shoppers in New Chandigarh, Mohali, Mullanpur, Eco City and DLF, and nearby sectors.

Shopping & Delivery

Do you offer home delivery?

Yes, to nearby sectors. Call us on 08872 893253 to check your address and place an order.

What kind of products do you stock?

A wide variety of groceries and home essentials — from everyday staples to premium products, all under one roof.

Do I need to book or reserve anything to shop?

No — just walk in. For delivery orders, a quick call is all it takes.

Payments

What payment methods are accepted?

Cash, UPI, and major cards — both in-store and for delivery orders.

Quality & Support

What if an item is damaged or wrong?

Let us know within 24 hours and we'll sort it out — a replacement or a refund, whichever works for you. See our Refund & Cancellation Policy for details.

How do you keep products fresh and the store clean?

We keep a close eye on freshness across our shelves and keep the store clean and well-organized every day. More on our Safety & Quality page.

How do I reach customer support?

Call 08872 893253, or use the form on our Contact Us page.

Still have a question?

We're at Hyde Park, DLF, New Chandigarh — open daily from 9 AM.